Frequently Asked Questions

How much will my hearing aid cost?

We have a multitude of options at different price points. Our hearing aids are priced in low, medium and high ranges. Depending on your lifestyle and budget, our staff will determine the hearing aid that best fits your needs and lifestyle. As practitioners and not salesman, we make sure you receive a device that makes you feel comfortable, both physically and financially.

Will people notice my hearing aid?

We sell hearing aids that are very discreet. For more information, feel free to come in and ask us about different styles.

How many years should I expect my hearing aids to last?

The average hearing aid lasts between 3-5 years.

Is it okay for me to sleep with my hearing aids?

When going to bed at night, you should remove your hearing aids and open the battery door to help conserve the battery life.

How do I clean my hearing aid?

A clean cloth or tissue can be used to wipe down the hearing aids. A brush can be used to help remove more stubborn or stuck debris if necessary. Our staffs are always available to help you clean your hearing aid as well.

Why is my hearing aid squealing?

The squealing that you or those around you hear is called feedback. Feedback may occur because something has changed with the way the hearing aid fits in your ear. This can be because your hearing aids need to be cleaned, your ears have accumulated debris in the canal, or your ears have grown.
If you are experiencing feedback, try cleaning your hearing aids and your ears themselves. If that does not stop the feedback, call us and book an appointment.

My hearing aid is beeping, what does that mean?

Beeps can indicate that a battery is getting low, that the hearing aid program is changing (when you push the program button) or there are changes to the volume.

What method payment do you accept?

We accept cash, debit, cheques, visa and mastercard.

How do I tell the right hearing aid from the left hearing aid?

Your hearing aids will be marked red and blue. Red will always be for the right ear and blue is for the let ear.

Will wearing Behind-The-Ear (BTE) hearing aid interfere with my glasses?

No, it should now. Many people wear both hearing aids and glasses. Make sure that when you remove your glasses that you use both hands, one of each bow by your temple, and pull them straight forward. Avoid pulling your glasses roughly off to one side – this may cause the hearing aid on the opposite side to become dislodged.